Using an iPhone or iPad? Click here

Using an iPad or iPhone?

Some customers report that our new download system won't allow them to save the video on iPad/iPhone.

If you use an iPad/iPhone, please check your email for another email from us that works for you.

We're working to resolve this so that one system works for all customers.

10% off any two videos20% off four25% off eight

Coronavirus update, May 2020

Posted by Peter Middleton on

This page is now out of date. Please see our latest update.


Disc orders are currently being processed and sent out only on the Friday of each week.

Our phone lines will be manned between 1000 and 1300 on Tuesdays and  Fridays only. We're not offering next day delivery at all. Please don't query an order unless you have not received it after 21 days.

Video downloads

To be watching within minutes of your order, try a video download. They get sent out automatically by our website, and are not disrupted at all, of course. 

Our system automatically emails you the link to your video within minutes of your order, 24 hours a day, and you get your video over the internet without needing to wait for a delivery.

You can try two video downloads for free: Northern Line West End and Learning to Steam.

Thank you for your support, and stay safe.

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