Basket 0

Getting your video

  1. What is downloading?
  2. Buying a video download
  3. Paying by credit card
  4. Getting your video
  1. Watching on your TV
  2. Watching on your tablet or smartphone
  3. Watching on your computer
  4. Troubleshooting

4. Getting your video

A few minutes after your purchase you will receive two emails from us.

The first is a receipt with your purchase details, the second contains a link to your video files.

Click the link and follow the instructions to download your videos over a broadband connection.

We recommend using a download manager like the free Chrono extension for Google Chrome, so you can download large files faster, and without worrying about the connection dropping and breaking the download.

If you're using your smartphone or tablet, do not download videos over your mobile phone network without checking your network data charges first, as this could be expensive.

You may need to specify where you'd like to save your video file.

Once it's saved, you should be able to open the file in a media player.

Next: Watching on your TV →